Exceptional Food Solutions

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Privacy Policy

Effective Date: January 1, 2026

At HonestHash, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and billing address when you contact us or request services
• Service Information: Details about your event, dietary preferences, and service requirements
• Website Usage: IP address, browser type, pages visited, and time spent on our website
• Communication Records: Records of our communications with you, including emails and phone calls

How We Use Your Information

We use your information to:

• Provide and improve our catering and food services
• Process service requests and communicate about your events
• Send important updates about our services
• Comply with legal obligations and protect our business interests
• Analyze website usage to improve user experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to protect our legal rights
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal data
• Opt-out of marketing communications
• Request information about how we use your data

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (602) 332-8473.

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Terms of Service

Effective Date: January 1, 2026

Welcome to HonestHash. These Terms of Service govern your use of our catering and food services. By engaging our services, you agree to be bound by these terms.

Service Agreement

When you book our services, you enter into a binding agreement. All services are subject to availability and confirmation. We reserve the right to refuse service at our discretion.

Booking and Payment

• A deposit is required to secure your booking
• Final payment is due as specified in your service agreement
• Prices are subject to change based on menu selections and guest count
• Additional charges may apply for special requests or changes

Cancellation Policy

• Cancellations made 30+ days in advance: Full refund minus processing fee
• Cancellations made 14-29 days in advance: 50% refund
• Cancellations made less than 14 days in advance: No refund
• Emergency cancellations will be considered on a case-by-case basis

Client Responsibilities

Clients are responsible for:

• Providing accurate guest counts and dietary information
• Ensuring adequate venue access and facilities
• Obtaining necessary permits and approvals
• Providing a safe working environment for our staff

Liability and Insurance

HonestHash carries comprehensive liability insurance. Our liability is limited to the value of services provided. Clients are responsible for any damage to venue property caused by guests.

Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our control, including but not limited to natural disasters, government regulations, or public health emergencies.

Intellectual Property

All recipes, menus, and proprietary information remain the property of HonestHash. Clients may not reproduce or distribute our proprietary materials without written consent.

Dispute Resolution

Any disputes will be resolved through binding arbitration in Phoenix, Arizona, under Arizona state law.

Contact Information

For questions about these terms, contact us at [email protected] or +1 (602) 332-8473.

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Disclaimer

Last Updated: January 1, 2026

General Information

The information provided by HonestHash on our website and in our communications is for general informational purposes only. All information is provided in good faith, however we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, or completeness of any information.

Food Safety and Allergies

Important: While we take great care in food preparation and handling, clients with food allergies or dietary restrictions must inform us in advance. We cannot guarantee that our food is completely free from allergens due to potential cross-contamination in our kitchen facilities.

• We follow all local health department guidelines and regulations
• Our staff is trained in food safety and proper handling procedures
• Clients with severe allergies should consult with our chef directly
• We are not liable for allergic reactions if not properly informed in advance

Service Variations

Menu items, presentation, and services may vary based on:

• Seasonal availability of ingredients
• Venue limitations and restrictions
• Local regulations and permits
• Weather conditions for outdoor events

Photography and Media

HonestHash reserves the right to photograph our food and services for marketing purposes. If you prefer that your event not be photographed, please inform us in writing prior to the event date.

Third-Party Vendors

We may work with third-party vendors and suppliers. While we carefully select our partners, we are not responsible for the actions or services of third parties beyond our direct control.

Website Content

The content on our website, including images and descriptions, is for illustrative purposes. Actual food presentation and venue setup may vary from website images.

Professional Advice

Our recommendations regarding menu planning and event services are based on our professional experience but should not be considered as professional nutritional or medical advice. Consult appropriate professionals for specific dietary or health concerns.

Limitation of Liability

Under no circumstances shall HonestHash be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

Contact Us

If you have any questions about this disclaimer, please contact us at [email protected].